Your questions answered

We regularly invite members to put questions to Nationwide in our Online Member TalkBacks.  Here you can read our responses from previous events. We also invite you to view our most recent Online TalkBack published in February 2014.

To view a particular topic, you can filter the questions by category.

  • Is it possible to book a branch appointment online?

    Read article Asked by William Wood
  • Why is there now a minimum withdrawal from the counter?

    Read article Asked by Dave, Sheerness
  • Are you considering facilitating payments into Nationwide accounts via local Post Offices?

    Read article Asked by Jenny John. Similar questions from Clare Morris, Tony Darbyshire, Richard White, Terry Pate, Alan Scrase, Mrs Sewell, Trevor Carpenter and Tony Tooley.
  • Why do customers need a different log-on account registration for the MySave Online Plus Account?

    Read article Asked by Carol. Similar questions from Julien Minett, Mike Walker, Bryan Steiner and George Fleming.
  • Why don't you ensure members have the best possible rate on your products automatically?

    Read article Asked by Philip Biggs
  • What about us diligent savers who are being hit with the lowest interest rates ever?

    Read article Asked by Philip Darke. Similar questions and comments from David Allen, Ian Hunter, Roger North, Peter Lloyd, Terry Lewis, Brian Regan, Bryan Steiner and Peter Coombes.
  • My wife and I share a joint account, so why does my wife not have a vote in the AGM?

    Read article Asked by John Brian Collins
  • How is interest calculated on an e-ISA after a withdrawal?

    Read article Asked by Mrs Ho You
  • Could you let all members vote on the pay and bonuses awarded to staff and directors?

    Read article Asked by Keith Belsom
  • When we remortgage, is it possible to amalgamate with other borrowing?

    Read article Asked by Macintyre

Woodlands Creation

We've pledged to create woodlands across the UK. Over time, as these trees grow, they will provide natural sanctuaries for everyone to enjoy

Find out more

Member TalkBacks

TalkBack events bring members and Directors together. Put your questions to those who run the Society on your behalf.

Read more about TalkBacks