We always welcome your positive ideas, big or small, on how we may improve our service. See what others have suggested and let us know your ideas in a form similar to those below. We take note of all of your suggestions, however it is not possible to publish each one or provide an individual response from here. If you have a matter that requires a response, please see the other ways to contact us.
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Modify FlexAccount 'Upcoming Payments' total to show any skipped payments (Click 'View' to see what we've done)
Suggested by Martin B from Somerset
Agree (16)
View suggestion
Please reinstate interest on FlexAccounts (Click 'View' to see what we've done)
Suggested by Pat
Agree (367)
Consider offering free mobile phone insurance (Click 'View' for update)
Suggested by D Linneb
Agree (55)
Please introduce a Windows phone/ Windows 8 app
Suggested by Kartik Patel
Agree (471)
Allow a 'disagree' rating
Suggested by Anonymous
Agree (51)
Introduce an iPad app for online banking (Click 'View' to see response)
Suggested by Daniel Barlow
Agree (151)
Please combine Flex and MySave login process
Suggested by DS
Agree (583)
Please introduce a pre-paid Visa debit card for teenagers
Suggested by gsorb
Agree (112)
" No improvement needed "
Suggested by Craig Hudson
Agree (23)
Run a regular prize draw
Suggested by Ranee Fernando
Agree (400)
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We listen to your suggestions and make changes where we can. See some of the differences you have already made