Member TalkBacks

Upcoming Member TalkBack events

Don't miss your opportunity to meet Society directors at a Member TalkBack.

These informal 'Question Time' style events give you a chance to ask questions and make suggestions on service and products to directors and senior managers who run the Society on your behalf.  Those of you who are able to join us will also hear latest news about how the Society is doing and will be able to talk to local branch staff.

You can find out more about the TalkBack events and hear the views of members who have attended a TalkBack by watching the film below.

Read transcript here

Keep an eye on our page for future TalkBack events in your area. We'll update you soon.

Other ways to share your views

As a mutual organisation, we ask you, our members to help shape the Society and the products and services it provides. TalkBacks are just one of the ways in which we can hear from you, with other initiatives including:

  • AGM
  • Market Research 
  • Member Suggestion Scheme

Many of the improvements that have been made to products and services have come about as a result of comments by members in TalkBack events. Read about some of the improvements you've helped to bring about in "You Asked, We Acted".

We've been running TalkBack events since 1997, and we've travelled throughout the UK visiting many towns and cities. Since the start of 2013 we've been to; Bournemouth, Cardiff, Leicester, Towcester/ Milton Keynes, London, Birmingham, Brighton, Portsmouth, York, Cheltenham, Glasgow and Belfast.

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You asked, we acted

We listen to your suggestions and make changes where we can. See some of the differences you've helped us to deliver.

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